What is the Margaritaville Dining Rewards Program?
The Margaritaville Dining Rewards Program was designed to thank our wonderful guests (like you!). Rewards members receive points for Restaurant transaction ($1 = 1 point) by texting your dining check number (216) 600-1776. Once a guest earns 150 points, these points will be redeemed for a $10 reward.
How do I join the Margaritaville Dining Rewards Program?
By texting your first check number to (216) 600-1776, you will be automatically enrolled or you can text JOIN to (216) 600-1776 at any time to enroll. As a bonus, you will earn you 75 bonus points just for joining the program.
What purchases qualify for Dining Rewards?
Restaurant purchases for food and non-alcoholic beverages will be credited points. Points will not be issued for retail purchases or the purchase of gift cards, discounts, promotions, tax or tip.
How do I earn points?
Your server will provide you with your check at the end of your meal. Prior to paying for this check, please text your check number to (216) 600-1776. You will receive a confirmation text with your new point balance.
What if I forget to text in my check number?
You can visit www.forgotmypoints.com to submit your check for points. Please note this curtesy is only extended 3 times per guest, per year.
How do I find my check number?
Your dining check number is a 4-5 digit code that is located near the top right side of your check. Should you need further assistance, your server or bartender can help you locate your dining check number.
Can I apply multiple checks to my account?
There is a limit of 3 checks per day, per guest.
Can I redeem Dining Rewards at any Margaritaville location?
At this time, the Margaritaville Dining Rewards Program is only available at select participating Margaritaville locations. Members cannot redeem rewards at a Margaritaville location that is not participating in the program.
What Locations are participating in the Margaritaville Dining Rewards Program?
The participating locations are: Cleveland, Mall of America and Syracuse. Points can be accumulated and redeemed at any of these locations.
How do I earn points for my purchases at Margaritaville?
There are two ways to earn points for your Margaritaville purchases. You can text your check number to (216) 600-1776, or you can provide your server/bartender with the mobile number associated with the program and they will be happy to submit the check number on your behalf. You will earn 1 point for every $1 spent at Margaritaville on food and non-alcoholic beverages. Tax and gratuity are not included.
How do I redeem my rewards at Margaritaville?
You will be made aware of any rewards or offers available when you text your check number to (216) 600-1776. Rewards and offers will automatically be applied to your check. Ask your server for an updated check once you receive your reward confirmation text.
What if I forgot to redeem my reward?
Your reward will remain on your account and may be used on your next visit.
How do I check my reward balance?A: Upon texting your check number to (216) 600-1776 you will automatically receive your account balance with confirmation of your transaction. You can also text BALANCE INQUIRY to (216) 600-1776 at anytime.
What if an order is $10.75? Do I get 10 points or 11?
11 points. Transactions are rounded to the nearest dollar amount from $.50.
If I have 75 points, can I get a $5 reward?
No, rewards are earned in $10 increments. You must reach 150 points before you get a reward.
If I have multiple $10 rewards earned, can I redeem all of them at once?
Yes, multiple rewards up to $100 can be used on a check. The $10 rewards are set up for auto redemption, which means that if you have a $150 check and have a balance of $60 rewards, then $60 in rewards will be deducted from your this transaction using the Margaritaville Dining Rewards Program.
What if I redeem a reward but my check total is lower than the reward amount?
The excess reward not used will remain on your account. For example, if you have a $10 reward but your total is $9, $1 will be your new account credit balance.
If I forget to text my dining check number while at the restaurant, can I still get points for my visit?
You have up to 2 hours from the time the check was printed to text your dining check number to (216) 600-1776 and receive credit for the visit. Should you miss this deadline, you may submit your check number at www.forgotmypoints.com.
How old do I need to be in order to participate in the Margaritaville Dining Rewards Program?
You must be at least 18 years old to participate. By texting your dining check number to (216) 600-1776 you are acknowledging that you are eligible to participate in this program.
How do I opt out of the Margaritaville Dining Rewards Program?
Simply text STOP at any point to (216) 600-1776 to stop participating in the Margaritaville Dining Rewards Program. Cancellation of this program will void all rewards and points previously earned.
Can I earn points and redeem rewards on online orders?
No, Points cannot be earned or redeemed on online orders at this time.
Does it cost anything to become a Margaritaville Dining Rewards member?
Margaritaville Dining Rewards program is free to join, however your normal mobile text and data fee still apply.
When can I start earning points?
You can start earning points right away! Simply text in your dining check number from your Margaritaville visit to (216) 600-1776 to start earning points.
Can I earn points on gift card purchases?
No, points will not be earned for the purchase of gift cards. However, if the recipient of the gift card is an active Margaritaville Dining Rewards Program member, points will be issued upon the gift card redemption.
Will I earn points when I use my rewards to pay for my purchase?
Points will be rewarded for qualifying purchases of the full check amount after any rewards or promotions have been deducted from the check. For example, if your total is $15 and you redeem a $10 reward, you will earn 5 points.
Can I redeem a $10 reward for an alcoholic beverage?
No, $10 rewards are only available for food and non-alcoholic beverages.
Do my rewards or offers expire?
$10 rewards do not expire except as provided in the Terms and Conditions. However, offers may have expiration dates which will vary and are identified with each offer announcement/notification.
How do I redeem my offers?
If you are viewing an offer that was sent via text, you will need to show the text at the time of purchase as instructed in the text.
I can’t find the answer to my question on this page. Who do I contact?
We’re here to help! Email us at DiningRewards@MargaritavilleCleveland.com